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Smoke alarm query

Smoke Alarm Compliance

New Installs / Upgrades / Maintenance

$110-$140 per smoke alarm - To Comply With New QLD 2022 Smoke Alarm Laws

  • 10 Years Manufacturers warranty on all smoke alarms
  • 10 Year Lithium Battery Operated Photoelectric Interconnected Alarm Compliant With (AS) 3786-2014
  • Smoke Alarm Controller Available (Additional Cost)
  • Safety Switch Test (If Required)
  •  12 Month Service Reminder
  •  Smoke Alarm Expiry Reminder
  •  Compliance Certificate/Report Issued
  •  Accredited Master Electrician
  •  12 Month Service Warranty

$120 Per Alarm - To Comply With New QLD 2022 Smoke Alarm Laws

  • Alarms Supplied & Replaced At A Fixed Rate
  • All Smoke Alarms Fitted Are Photoelectric & Compliant With (AS)3786-2014
  • 12 Month Service Reminder
  • Smoke Alarm Expiry Reminder
  • Compliance Certificate/Report Issued
  • 12 Month Service Warranty
  • Safety Switch Test (If Required)

** T&C Apply - Please enquire when booking


$109 Annual Fee - To Comply With New QLD 2022 Smoke Alarm Laws

  • Compliance Certificate/Report Issued
  • Test & Clean All Smoke Alarms
  • Battery Replacements Included
  • Safety Switch Test (If Required)
  • 12 Month Service Reminder
  • Smoke Alarm Expiry Reminder
  • Accredited Master Electrician
  • 12 Month Service Warranty on alarms Supplied & Replaced At A Fixed Rate

What type of enquiry do you have?

We cater to the local home owner and investor through to Property Managers

Don't know where to start?

Call us at 0450 6370 026

Where do I need a smoke alarm?

  • Smoke detectors should be placed inside the bedroom and just outside the bedroom areas, such as in a hallway. If you don't have a hallway than you must have one outside of the bedrooms in a spot where everyone sleeping can hear the alarm.
  • Smoke alarms must be kept away from air ducts, windows, exhaust fans or anywhere with a draft that could keep smoke from reaching the detector.
  • You must have a smoke alarm on every level, located at the base or top of the stairway. Your interconnected smoke alarms will sound throughout the house, quickly alerting everyone who is sleeping upstairs. 

Can I use different brand smoke alarms?

  • To insure that the alarms communicate with each other properly, it is recommended that they all be the same make and model for all units This also will eliminate any issues should there be a problem.
  • Other units may or may not work together, or may mix up a smoke alarm versus a carbon monoxide alarm, so don't mix them!
  • When installing additional alarms to bring inline with regulations, if you change all your alarms over at once, they all can then be checked at the same time, avoiding multiple callouts.

How long does it take?

  • Depending on whether you are installing hard wired or wireless depends on how long.
  • When installing hardwired alarms we are running cables through the ceiling and connecting into your lighting circuit. This can take roughly 20 minutes per alarm
  • When installing wireless, we only need to attach the wireless alarm to the ceiling before interconnecting. This process can take roughly 10 minutes.

Hard Wired or Wireless?

  • Hardwired smoke alarms are more dependable as they are connected on a power supply. Once the alarm sounds, they will not stop until turned off. In case of power interruptions, they have battery backups for continuous operation.
  • Battery-powered smoke alarms depend solely on the batteries. Weak batteries mean dull operations. The amount of time the alarm sounds will depend on how much battery life is left.
  • Wireless alarms are great for properties with no ceiling space or have asbestos.
  • You can mix hardwired and wireless options where required using a wireless base to interconnect

Do smoke alarms need maintenance?

  • The smoke detector is an essential safety device in any home. It doesn't require much maintenance other than to periodically check the battery or electrical connection, test your detectors once per month by pressing on their test button.
  • Follow manufacturer’s instructions for cleaning to keep smoke alarms working well. The instructions are included in the package or can be found on the internet.
  • Smoke alarms with non-replaceable 10-year batteries are designed to remain effective for up to 10 years. If the alarm chirps, warning that the battery is low, replace the entire smoke alarm right away.


Which smoke alarms are the best?

  • Photoelectric alarms are best at detecting smoky and smouldering fires, which is a common type of house fire.
  • Ionisation alarms are best at detecting fast-flaming fires that don't emit much visible smoke. But many house fires tend to be smoky and smouldering long before they flare into flame, and ionisation alarms aren't as quick at detecting these. 
  • Studies have shown that photoelectric alarms typically respond to smoky fires within about three to five minutes. Ionisation alarms can take much longer – up to 20 minutes or more – by which time escape can be much more difficult. 

We can provide you a quote for all your options!

Call us at 07 3155 2301

Trouble Shooting

  • Alarm Chirping after you have replaced the battery?

    The first step to solving the problem is checking your batteries.

    If you're hearing chirping even though they have a new battery, try these troubleshooting steps for clearing out residual charge from old ones!


    1. Remove the alarm from your ceiling or wall. 
    2. Open the cover and take out the battery.  
    3. Press and hold the test button for 15-30 seconds. This will fully reset the smoke alarm and drain any charge left inside. 
    4. Insert the new battery  and close the battery compartment. 
    5. Clean the unit with a microfiber cloth or a can of compressed air. Vacuum the outside with a soft brush attachment. 
    6. Press the Test button. The test sequence will be very loud, but it tells you the alarm is working properly. 

    Note: The date on your battery package should always be checked to make sure they're fresh. If you store them, especially in cold areas like refrigerators or freezers where temperatures can cause batteries lose their charge more quickly - keep plenty of replacements around so that when an alarm goes off at night (or during any other time), someone will hear it!

  • Alarm chirping with a non-removable battery

    There are a few possible causes for your smoke alarm to keep chirping.


    1. It might be time to buy a new detector. Check the date of manufacture printed on the back of your alarm to confirm it's not expired. Most alarms expire 7-10 years after the manufacture date.
    2. It is possible that your smoke alarm “silence” button was pushed by mistake. The alarm will now “chirp” once a minute for up 15 minutes before resetting.
    3. Other devices have similar low battery chirps or warning tones that sound like the chirp a smoke alarm makes.
    4. AC interconnected alarms may chirp every 5 seconds if the interconnect wire is grounded. The interconnect wire should not be grounded.

  • How to stop nuisance of false alarms

    Step 1: Silence your alarm


    To silence a nuisance alarm, press and hold the Test/Silence button on your unit. This will quiet the horn so you can find what caused the alarm. 


    Step 2: Review these fixes


    The steps to fix the nuisance alarm will vary depending on the cause of the alarm, whether its dust in the sensing chamber or a nuisance alarm caused by shower steam.


    Take a moment to review these questions to help uncover the cause of the false alarm and correct possible underlying issues.

     


    •    When was the unit installed?

    Check the manufacture date on the back of your unit. Alarms expire over time. If your alarm is older than 7-10 years, it’s time to remove the old alarm and replace it with a new one.

     

    •    Has the unit been cleaned recently?

    Check for bugs, debris, or dust in the sensing chamber. The inside of the alarm might have been triggered by hidden dust, dirt, or spiderwebs. Regular cleaning prevents most nuisance alarms. Clean the detector with a can of compressed air and your vacuum’s soft brush attachment and reinstall the alarm. 

     

    •    Is the unit installed near a source of steam, moving air, direct sunlight, HVAC vents, or fluorescent lighting?

    Certain alarm locations in the home are more likely to cause nuisance alarms. Follow our smoke alarm placement guidelines to ensure your alarm is installed far enough away from kitchens, bathrooms, furnaces, or fireplaces.   

     

    •    Have you experienced power issues or outages recently?

    Hardwired alarms may briefly sound when power is interrupted, then restored. Power interruptions are common in areas where utility companies switch grids in the early hours of the morning. In AC or AC/DC smoke alarms, a loose hot wire connection can also disconnect power to the smoke alarm. The effect is the same as a power failure. When power is restored, the units may alarm briefly. If any of this might be the case in your home, we recommend reaching out to an electrician.


    •    If battery-operated, is the alarm installed over a junction box? 

    Battery-operated alarms are not designed for junction box installation. Installing battery-operated detectors over electrical junction boxes may cause false alarms. Try relocating the alarm. 


    •    Is there an alarm malfunction?

    If you eliminated all the possible causes above and your unit is still nuisance alarming, please reach out to one of our consumer support representatives to assist. 

We Choose Red Smoke Alarms

Want to know why we choose Red Smoke Alarms?

Call us at 0450 637 026

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