Property Maintenance
For the Property Manager
- Phone Calls are always answered
- Emails are always acknowledged
- Work orders are data fed into our software so jobs and quotes never go missing
- We are professional, clean and personable
- We update property managers with job progress
- We prioritise all emergency works relating to: safety, cooking appliances, power and hot water systems
- We invoice within 48hrs
- We return keys promptly
- We are available out of hours
For the Tenant
- We arrive in the time frame provided or the tenants are contacted
- We leave a “calling card” when tenants are not home so they are aware of job progress
- We contact tenants via phone or text message within 48hrs or work order being received
- We do our best to work around the tenants work schedules
- We use drop cloths were required and tidy any mess that was caused from necessary works
Electrical Appliances
In rental properties, it is the responsibility of the property manager to ensure all fixed electrical appliances are in good working order. This equipment can become worn out with excessive use and ongoing repairs can become costly. We will attend properties and thoroughly test through these appliances to ensure the most cost effective long term solution is provided.
- Power points and switches
- Bathroom fan heater lights
- Ovens, Dishwashers, Rangehoods and Cooktops
- Electric hot water systems
- Ceiling fans
- Light fittings, Sensor lights, downlights
- Communal areas and time clocks
- Washing machines and Dryers
Safety Switches
Smoke Alarms
The law changed on the 1st of January 2017 regarding Smoke Alarms. The Queensland Fire and Emergency Service (QFES) has also stated penalties will be strictly enforced for non-compliance. We are here to assist property owners and managers to comply with the following smoke alarm regulations which will take effect to rental properties 1st Jan 2022:
- Photoelectric and comply with Australian Standard (3786-2014); and
- Not also contain an ionization sensor; and
- Be less than 10 years old; and
- Operate when tested; and
- Be hardwired to the mains power supply with a secondary power source (i.e. battery); and
- Be interconnected with every other required smoke alarm in the dwelling so all activate together